Effective Performance Management

This course will allow students to effectively implement a performance management system in support of the strategic goals of the organization. Students will review alternative approaches to performance management, and learn best practices for conducting and delivering effective performance feedback. This course will emphasize the critical role of effective communication.

Students will be able to demonstrate knowledge in giving constructive feedback regarding performance, prepare performance criteria, coach managers on developing a meaningful review and recommend different techniques to coach employees and managers in areas to improve overall performance.

Learning outcomes

  • Assess situations and deliver compelling communications on issues relating to performance management.
  • Conduct an effective performance appraisal.
  • Develop coaching skills to support leaders making the performance appraisal process a ‘win-win’ experience.
  • Support managers dealing with performance issues and apprise management on issues that have operational implications.
  • Develop and influence others regarding recommendations for improvement and ability to conduct performance discussions.
Academic Units
2
CEUs
0
Section Number
193HRM264
Instruction Method
Classroom + extended classroom

Location

One Capitol Mall

1 Capitol Mall, Sacramento, CA, 95814

One Capitol Mall

One Capitol Mall 1 Capitol Mall, Sacramento, CA, 95814

One Capitol Mall

One Capitol Mall 1 Capitol Mall, Sacramento, CA, 95814

Section Course Materials

Harvard Business Essentials: Performance Management: Measure and Improve the Effectiveness of Your Employees

ISBN
978-1591398424
Mandatory
Today’s competitive workplace demands that managers evaluate employee performance, and provide coaching. Performance Management will help managers prepare for a formal performance meeting with a direct report, and create a development plan to increase employee productivity.

The Performance Appraisal Tool Kit: Redesigning Your Performance Review Template to Drive Individual and Organizational Change

ISBN
B00CSXQFNS
Mandatory
A well-crafted performance plan has the power to dramatically impact a company's bottom line by increasing efficiency and effectiveness in the workplace. This uniquely practical book provides a customizable appraisal template covering the essential areas of performance and conduct and reveals how you can adapt it to fit varying business strategies. Taking into account factors such as workforce composition, company growth stage, and organizational goals and challenges, The Performance Appraisal Tool Kit shows you how to: * Profile ideal employee performance and behavior * Design competencies that power performance, both at the individual and enterprise level * Drive future change by setting your organization's strategic direction * Retool the appraisal as needed to ratchet up expectations over time Complete with model performance templates that make redesigning your current program simpler, this one-of-a-kind guide will help you create a dynamic appraisal system that's flexible and adaptable enough to accommodate market changes, revised priorities, and increasing productivity targets. This book is approved for HRCI Recertification Credit.

Helping People Win at Work: A Business Philosophy Called "Don't Mark My Paper, Help Me Get an A"

ISBN
978-0137011711
Optional
Ken Blanchard’s Leading at a Higher Level techniques are inspiring thousands of leaders to build high-performing organizations that make life better for everyone. Now, in Helping People Win at Work, Blanchard and WD-40 Company leader Garry Ridge reveal how WD-40 has used Blanchard’s techniques of Partnering for Performance with every employee--achieving levels of engagement and commitment that have fortified the bottom line.

Section Notes

This course will be held in-person on Thursday evenings 6-9pm starting 2/13, and will include one MANDATORY Saturday 3/14 9am-3pm at our new classroom location at One Capitol Mall in Sacramento.  *Note: No class Thursday evening 3/5 or 3/12.

 

Enrollment Policies

Drop requests (withdraw with a refund) will be approved, less a $30 processing fee, if the request is received before the second meeting of the course. Click here or visit https://cpe.ucdavis.edu/student-services/withdrawals-refunds-and-transfers to view complete enrollment policy information including details on withdrawals and transfers. 

Technical Requirements

This is a “Blended Format” class - all instruction occurs face-to-face and technology is used to facilitate online activities, assess students (assignments, exams, etc.), or deliver content. You will receive an email on the course start date with information on how to log into the online portion of the classroom. If you have not received your login information in the time frame indicated, please visit: https://cpe.ucdavis.edu/areas-study/online-programs/receiving-login-information for additional information on how to obtain access to your course. Students must have a computer with access to the internet and an email account in order to complete this course. Also, students may be required to bring a computer or mobile device to class to complete some assignments. To ensure your success in this online course, please review our technical requirements.

Discounts

SHRM

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

SEAC

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

SAHRA

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

NCHRA

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

Early Enroll Discount

Enroll 14 days before the course start date to save $50 on the course fee.