Be a Source of Mediation in Your Organization

Learn skills to resolve conflicts

Learn about the latest methods and practices in facilitation and mediation to solve conflicts in the workplace and elsewhere. Take individual courses, earn the Professional Concentration in Conflict Resolution, or create a customized training experience for your organization.

Managing interpersonal relationships and conflict in a healthy and productive manner is achievable. Gain the skills you need to apply these to any workplace and your own life.

Try out our online learning experience with a free sample lesson in conflict resolution.

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How Will The Program Benefit Me?

What You'll Learn

Theory and techniques for mediating conflicts
Facilitation skills for conducting successful group meetings
Strategies for minimizing conflict in difficult situations
Techniques for joint fact-finding and interest-based negotiations

What You'll Get

UC-quality education
Expert instructors who are leading practitioners as conflict resolution professionals
Unique networking opportunities with instructors and fellow students that can help advance your career

Convenience
Our program is only three courses long and mostly online, giving you the training you need with minimal disruption to your schedule

Learn from Experts
Our instructors are experts who are leading practitioners as conflict resolution professionals

Real-World Learning
Class projects and case studies that offer relevant, hands-on learning opportunities that you can put to use immediately

Learning from a Distance
To protect the health of our students and instructors during the COVID-19 outbreak, we are now offering many of our in-person courses in a convenient online, video-based format. Learn more.