People, as we well know, are not always easy. For openers they don’t all think like us. After all, we are reasonable to work with–why can’t they be? Personalities, communication differences and feelings compound attempts at consensus and agreement, yet there are ways to recognize hidden agendas, clarify concerns and reach mutual understandings for most situations. We will explore and practice techniques that can improve cooperation and agreement among people with different opinions. Our goal will be to improve our chances to more frequently achieve agreement.