Finish in as few as 7 months
$2,550
3 Online Courses
Effective mediation requires more than good intentions. It requires a deliberate process, disciplined communication, sound ethical judgment and the ability to diagnose conflict at interpersonal, cultural and systemic levels. Develop advanced expertise to address conflict effectively, ethically and strategically in workplace, community and legal settings.
Who is this Program for?
- Mediators, arbitrators, conciliators and facilitators
- Lawyers, attorneys and paralegals
- HR professionals and organizational leaders
- Coaches, therapists and social workers
- Professionals in education, nonprofit, planning and public service roles
What You'll Learn
- Analyze conflict as a multi-level process involving identity, emotion, culture and power
- Distinguish between positional and interest-based negotiation models
- Prepare effectively for negotiation and mediation using BATNA analysis and objective standards
- Conduct facilitative mediation sessions from convening through agreement
- Manage high-emotion and high-conflict interactions while maintaining productive dialogue
- Draft durable mediation agreements and assess when mediation is appropriate
What You'll Get
- 8 Continuing Education Units (CEUs)
- Metaskill digital badge awarded upon completion of all three courses
- Fully online, flexible learning format
- Practical tools you can immediately apply in professional settings
- Structured training pathway that strengthens credibility in mediation and dispute resolution