Controlling Quality in Project Management

Online

Organizations are constantly implementing quality management programs to improve the quality of their goods and services, reduce costs and increase productivity. This course is intended for project management professionals and anyone interested in learning the latest tools and methods for ensuring project quality. Through online lectures and interactive examinations of real-world case studies, students will learn how quality management concepts integrate with project management practices to create a system that delivers on three key concepts: customer satisfaction, prevention over inspection and continuous improvement. Students will explore a variety of quality management processes, such as identifying customer requirements, cost- benefit analysis, benchmarking, cause and effect diagrams and more. By the end of the course, students will be able to apply these concepts in order to achieve better results for their projects.

Learning Outcomes

  • Apply quality management concepts and processes
  • Create a quality management plan to implement project quality
  • Apply quality planning, assurance and control concepts

Skills You Will Gain

  • Project quality management
  • Quality control
  • Quality assurance
  • Project processes analysis
Academic Units
2.5
Section Number
212PMG653
Instruction Method
Online class

Section Notes

This is an online course with class materials that can be accessed throughout the week. The course is structured to move from one week to the next with assignments due regularly throughout the course.

Students will receive an email with login information to access the course on the first day of class.

Certificate Students: Students must earn a grade of C or higher (not a C minus) in order for this course to count towards the requirements for the Project Management Certificate. Courses applied towards the Project Management Certificate must be completed within five years.

Enrollment Policies

Drop requests (withdraw with a refund) will be approved, less a $30 processing fee, if the request is received within the first two weeks of the course. Click here to view complete enrollment policy information including details on withdrawals and transfers.

Students have the first week of class to enroll with the understanding that students who enroll after the first day of class are expected to reach out to their instructors to make sure they receive all content and are on track with the course.

*Project Management Institute, PMI, Project Management Professional, PMP, Certified Associate in Project Management, CAPM, and PMBOK are registered marks of the Project Management Institute, Inc.

Prerequisites

None, however it is highly recommended that a student take “Foundations of Successful Project Management” as the first course prior to taking this course. (May be taken concurrently)

Technical Requirements

All elements of this class will be conducted online. Students must have a computer with access to the internet and an email account in order to complete this course. Students must be able to download and upload files from and to the online classroom. To ensure your success in this course, please review our technical requirements page.

Discounts

Group Discount

Groups of three or more, enrolled at the same time with a single payment method may receive a 10% discount on each enrollment.  Contact UC Davis Continuing and Professional Education Student Services office to enroll your group: (530) 757-8777.

PMI

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

IIBA

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

Early Enroll Discount

Enroll 14 days before the course start date to save $50 on the course fee.

CAAA Member Discount

Current members of the Cal Aggie Alumni Association and other UC alumni associations receive $50 off the course fee. If you don't have your association discount code contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

Capitol Corridor Rider

Capitol Corridor riders are eligible for a one-time $100 discount on a UC Davis Continuing and Professional Education course (some exceptions apply). The Discount Code is available on the UC Davis Continuing and Professional Education course page on the Capitol Corridor’s onboard Wifi system.