Improving the quality of conversations impacts every dimension of relationships and organizations. Conversational Intelligence™ is the learnable ability to connect, navigate and grow with others—a necessity in building healthier and more resilient organizations in the face of change. It extends the impact of emotional intelligence and uses the latest discoveries in neuroscience to achieve profound transformational results. This three-day workshop will provide a new lens for understanding and redefining what conversations are and how to use specific skills and tools for achieving optimal outcomes for many types of conversations. This course is taught by professional coach Janet Mahrle.
This program meets the 20-hour ongoing leadership training and development requirements for the State of California, as defined by Government Code sections 19995.4(c)-(e).