Quarter Academic Credit
3
Change-management, problem-solving and systematic planning can increase individual, departmental and organizational effectiveness. Learn the elements of a successful organizational development program, including a variety of strategies for intervention grounded in modern management and behavioral science.
Discuss the history and development of organizational development, including its underlying assumptions, values, theories, concepts and ethical considerations. Discover ways to improve organizational communications while utilizing and developing human resources, and gain skills in customer relations, group effectiveness and employee satisfaction.
Course Code
151350