Essential knowledge for supervisors and managers
Expand your ability to motivate, manage and communicate. Supervisory Skills: Series II consists of five, four-hour, information-packed seminars specifically designed for supervisors and managers new to the role of managing people, or those preparing to move into supervision. Experienced supervisors and managers with little or no formal training in supervision will also benefit from this series, as well as anyone who wants a refresher in the essential tools of supervision.
Spend your mornings enhancing particular skill areas, and return to your workplace for the remainder of the day, ready to put into practice what you’ve learned that morning.
Take the entire series or take each seminar individually. If you would like to enroll in courses individually, you can find them listed on our website. This allows you the flexibility to enroll in the complete program or select the individual sessions that are most relevant to your needs.
Earn 4.0 CEUs and receive a certificate of program completion upon finishing Series I (offered fall quarter) and Series II. Seminars include:
Moving Through Change
Discover what happens during change, and how people respond to it. Learn practical steps to help you and your staff transition through change, and accept and adapt to it productively. In today’s work environment change is the norm and not the exception. A good supervisor or manager looks at his or her own reactions to change, as well as the reactions of staff, and helps them learn to work through it whether it is voluntary or involuntary, big or small.
Developing Your Team
Effective teams have better outcomes, employees who use their strengths, and a more positive work environment. Explore the barriers to effective teamwork, techniques for assessing and building your team and the leader’s role in moving teams toward high productivity.
Juggling Multiple Priorities
Running out of time? Too many problems and deadlines—and they all have top priority? Experienced supervisors know that time management is a process of constantly asking “what is most important” and arranging priorities to reflect these choices. Come away with immediately applicable strategies for managing your time more effectively.
Coaching Employees
Broaden your management style, and examine steps to take when your staff is not performing as needed. Learn to guide and mentor employees appropriately through proven coaching techniques. Gain the skills to better facilitate communication, build trust and increase performance. In today’s demanding work environments, supervisors and managers are expected to assume a variety of roles such as team leader, counselor, listener, facilitator and director. Expand the range of your management expertise and help your team accomplish its goals.
Four Generations at Work
For the first time, most organizations now have four separate and distinct generations working together; all with different styles, ways of thinking and values about work. The growing gulf of misunderstanding and resentment between older, not so old, and younger employees in the workplace is increasing and problematic. Increase your generational awareness and learn practical ways to deal with, manage and value the differences in people.