Effective mediation requires more than good intentions. It requires deliberate process design, disciplined communication, sound ethical reasoning and the capacity to diagnose conflict at interpersonal, cultural and systemic levels. Develop advanced expertise to address conflict effectively, ethically and strategically in workplace, community and legal settings.
Mediation Professional Program
Program at a Glance
- Complete in as little as 7 months
- Three online courses
- Digital badge awarded upon completion
- $2,550
Navigate Complexity. Preserve Relationships.
The Mediation Professional Program equips professionals with the tools to analyze, manage and resolve disputes using evidence-informed frameworks, facilitative mediation models and advanced negotiation strategies.
Whether your goal is formal mediator training, strengthened negotiation capability or building conflict capacity within your organization, this program provides rigorous, practice-oriented instruction grounded in real-world application.
Who Should Enroll?
Designed for professionals who regularly manage or resolve disputes, including:
- Mediators, arbitrators, conciliators and facilitators
- Attorneys and paralegals
- HR professionals and organizational leaders
- Coaches, therapists and social workers
- Professionals in education, planning, nonprofit and public service sectors
What Courses Are Included?
The program is structured as a three-course sequence that moves from core conflict theory to applied mediation practice and strategic negotiation. Courses may be taken in any order, allowing participants to customize their learning path based on their interests, experience and scheduling needs.
- 40-Hour Mediation
- Negotiation and Dispute Resolution
- Foundations of Conflict and Communication
What You’ll Learn
Participants develop the ability to:
- Analyze conflict as a multi-level process involving identity, emotion, culture and power
- Distinguish between positional and interest-based negotiation models
- Prepare strategically using BATNA analysis and objective standards
- Conduct facilitative mediation sessions from convening through agreement
- Manage high-emotion and high-conflict interactions
- Draft clear, enforceable and ethically sound mediation agreements
- Assess when mediation is appropriate and when alternative processes are required
